Lawrence county Department Of Human Resources - Moulton, Alabama

Address: 13224-13458 University of North Alabama Hwy, Moulton, AL 35650, United States.
Phone:2569053100.
Specialties: Corporate office.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet, Toilet.
Opinions: This company has 29 reviews on Google My Business.
Average opinion: 3.6/5.

Location of Lawrence county Department Of Human Resources

Lawrence county Department Of Human Resources 13224-13458 University of North Alabama Hwy, Moulton, AL 35650, United States

Open Hours of Lawrence county Department Of Human Resources

  • Monday: 8 am–4:30 pm
  • Tuesday: 8 am–4:30 pm
  • Wednesday: 8 am–4:30 pm
  • Thursday: 8 am–4:30 pm
  • Friday: 8 am–4:30 pm
  • Saturday: Closed
  • Sunday: Closed

Lawrence County Department of Human Resources: Comprehensive Support Services in Moulton, AL

The Lawrence County Department

of Human Resources (LCDHR), situated at 13224-13458 University of North Alabama Highway in Moulton, AL, is a vital community resource dedicated to empowering and assisting residents in need. This comprehensive guide delves into the main services, location and access, featured characteristics, practical information, and positive aspects highlighted in customer reviews.

Main Services

  • Financial Assistance: LCDHR administers various cash and non-cash assistance programs, such as SNAP (Supplemental Nutrition Assistance Program), TANF (Temporary Assistance for Needy Families), and SSI (Supplemental Security Income), to help eligible families meet their basic needs.
  • Child Care Services: The department provides assistance with child care expenses to enable parents to work or attend training and education programs. It also offers resources for finding quality child care providers.
  • Employment and Training Services: LCDHR helps job seekers find employment opportunities through services such as job search assistance, career counseling, and training programs. It also offers employment and training services to non-custodial parents to encourage self-sufficiency.
  • Refugee Resettlement Services: The department assists refugees and asylees with essential services, including case management, employment assistance, and English language classes, to help them integrate into the community.
  • Community Services Block Grant (CSBG): LCDHR uses CSBG funds to support community-based efforts to alleviate poverty, including emergency services, housing assistance, and community development initiatives.

Location and Access

The LCDHR office is conveniently located off Alabama Highway 157, near the intersection with University of North Alabama Highway. The property is well-signposted and easily accessible by car. Public transportation is available via the Shoals Transit System, with the nearest bus stop located approximately 0.5 miles away at the Moulton Courthouse.

Ample, wheelchair-accessible parking is available on-site, with designated spaces located near the building entrance. The facility is wheelchair-accessible throughout, with automatic doors, wide hallways, and an elevator to access upper floors. Wheelchair-accessible restrooms are also available.

Featured Characteristics

  • Multilingual Staff: LCDHR employs staff members who speak multiple languages, including Spanish, to better serve a diverse client base.
  • Self-Service Kiosks: The department offers self-service kiosks for clients to apply for benefits, update case information, and access helpful resources.
  • Community Resources: LCDHR maintains a resource center with information on various community services, such as housing, education, and healthcare, to help clients address their needs holistically.
  • Outreach and Partnerships: The department collaborates with local organizations, agencies, and businesses to provide additional support and opportunities for clients, such as job fairs, health screenings, and financial literacy workshops.

Practical Information

  • Hours of Operation: LCDHR is open Monday through Friday, from 8:00 AM to 5:00 PM. The office is closed on weekends and major holidays.
  • Contact Information:
    • Address: 13224-13458 University of North Alabama Hwy, Moulton, AL 35650, United States
    • Phone: 256-905-3100
    • Website: https://dhr.alabama.gov/ (Alabama Department of Human Resources main website)
  • Appointments: Clients are encouraged to schedule appointments in advance to ensure efficient and timely service. Walk-ins are also welcome, but wait times may vary.

Positive Aspects from Reviews

The LCDHR office in Moulton has a 3.6/5 average rating on Google My Business, with 29 reviews highlighting various positive aspects:

  • Knowledgeable and Helpful Staff: Many clients praise the staff's professionalism, patience, and willingness to assist with their needs.
  • Efficient Service: Several reviewers commend the department for processing applications and providing services in a timely manner.
  • Clean and Accessible Facility: Some clients appreciate the cleanliness, organization, and wheelchair accessibility of the office.
  • Multilingual Support: A few clients note that the availability of Spanish-speaking staff greatly improved their experience and understanding of the services provided.

While the majority of reviews are positive, some clients have expressed concerns about long wait times and difficulties navigating the application process. LCDHR continually strives to improve its services and address any issues that may arise.

Frequently asked questions about Lawrence county Department Of Human Resources

What types of financial assistance does LCDHR offer?

LCDHR offers SNAP, TANF, SSI, and other cash/non-cash assistance programs.

Does LCDHR help with childcare expenses?

Yes, LCDHR assists with childcare expenses and provides resources for finding quality providers.

What employment services does LCDHR offer?

LCDHR offers job search assistance, career counseling, training programs, and employment services for non-custodial parents.

How does LCDHR assist refugees and asylees?

LCDHR provides case management, employment assistance, and English language classes for refugees and asylees.

What community services does LCDHR fund with CSBG?

LCDHR uses CSBG funds for emergency services, housing assistance, and community development initiatives.

Reviews of Lawrence county Department Of Human Resources

Lawrence county Department Of Human Resources - Moulton, Alabama
Tev T.
1/5

My 72 year old grandfather needed help with a child support card. The entire issue took less than 10 minutes for me to call the company and find out this issue, but this office couldn’t spare the time to make the phone call for him and sent him back home to handle the issue his self. “Call early in the morning , or late at night they said”. This is a large ask for a illiterate disabled elder who’s just trying to take care of his dependent grandchild. I called in prime time and it took me 30 seconds to connect to an operator . If this is public service, I’m Elon Musk. Very disappointed in this office. They should work harder to understand the system and assets they work with.

Lawrence county Department Of Human Resources - Moulton, Alabama
Heather M.
3/5

The ladies at the front especially the one in the middle are very helping and nice. The EBT ladies that I've spoken with have been great as well. Now as far as the CPS people or at least the ones I have spoken with and stuff are nice and all but I think some things that they need to get done don't get done in a timely manner. The child support staff is helpful and kind.

Lawrence county Department Of Human Resources - Moulton, Alabama
Junior O.
1/5

They think our time doesn't matter but there's does. Guess it's nice to get paid to talk on phone about personal things all day long. Then when they do get back with you whenever that would be.then there rude. and try to get off the phonefast

Lawrence county Department Of Human Resources - Moulton, Alabama
Michael C.
4/5

Receptionist was awesome she was very nice and respectful, and willing to help me with my task, very nice lady

Lawrence county Department Of Human Resources - Moulton, Alabama
Douglas W. S. K.
1/5

Can never get anyone on the phone. When i go there in person they are always on the phone sitting for extremely long periods talking about personal issues tying up the phone lines for many hours. I actually tried a phone call to see if she would put her personal call on hold to answer and guess what. She just kept talking away completely ignoring the incoming call.cant get nothing done this way.

Lawrence county Department Of Human Resources - Moulton, Alabama
Wendy K.
4/5

I like the new courthouse. It's really nice looking on inside & outside. MOULTON done good by updating one of its main buildings.

Lawrence county Department Of Human Resources - Moulton, Alabama
Amanda H.
1/5

Told me that my case was completed but still haven't received my benefits and it's been going on 2 weeks now!

Lawrence county Department Of Human Resources - Moulton, Alabama
Michael H.
5/5

Nice and friendly people they really care about people