American Family Care Corporate Office - Birmingham, Alabama

Introduction to American Family Care Corporate Office

Nestled in the heart of Birmingham, Alabama, the American Family Care (AFC) Corporate Office stands as a beacon of healthcare accessibility and efficiency. Situated at 3700 Cahaba Beach Road, this corporate hub is not just an administrative center, but also a medical facility offering a wide array of services under one roof. AFC is committed to providing urgent care services that bridge the gap between primary care and emergency room services, ensuring that patients receive the right care, at the right time, in the right place.

Main Services

• Corporate Office: While the AFC Corporate Office serves as the administrative nerve center for the entire AFC network, it also houses various medical services, making it a one-stop shop for patients.
• Drug Testing Services: AFC offers reliable and confidential drug testing services, ensuring accurate results and maintaining the highest standards of professionalism.
• Medical Center & Clinic: The facility functions as a medical center and clinic, providing immediate care for a wide range of non-life-threatening illnesses and injuries. From minor cuts and bruises to more severe issues like broken bones and burns, AFC's team of experts delivers top-notch care.
• Physical Examination Center: AFC offers comprehensive physical examinations, including school and sports physicals, as well as male physical exams, ensuring patients' health and well-being.
• Walk-In Clinic: No appointments are needed at AFC's walk-in clinic. Patients can simply walk in and receive the care they need, providing a convenient alternative to overcrowded emergency rooms.
• X-Ray Lab & Medical Laboratory: With on-site lab and x-ray equipment, AFC can perform various diagnostic tests and procedures, enabling accurate diagnoses and effective treatments.

Location and Access

The AFC Corporate Office is situated in the picturesque Greystone neighborhood of Birmingham, close to the Cahaba River. The facility is easily accessible from major roads, including I-459 and Hwy 280. Nearby landmarks include the Cahaba Riverwalk and the Greystone Golf & Country Club. Public transportation is available via the MAX bus rapid transit system, with the Greystone Station located nearby. The facility offers ample parking, including a wheelchair-accessible parking area.

Featured Characteristics

• On-Site Services: AFC provides a broad spectrum of services under one roof, minimizing the need for patients to travel to different facilities for various health needs.
• Wheelchair Accessibility: The facility is designed with accessibility in mind, featuring wheelchair-accessible entrances, restrooms, and parking spaces.
• Gender-Neutral Restrooms: AFC offers gender-neutral restrooms, ensuring all patients feel comfortable and respected during their visit.
• Extended Hours: The facility operates extended hours, including evenings and weekends, providing convenient access to care for patients with busy schedules.

Practical Information

• Address: 3700 Cahaba Beach Rd, Birmingham, AL 35242, United States
• Phone: 2054038902
• Website: afcurgentcare.com
• Hours: Monday - Friday: 8:00 AM - 7:00 PM, Saturday: 9:00 AM - 5:00 PM, Sunday: 1:00 PM - 5:00 PM

Positive Aspects from Reviews

With an average rating of 3.4/5 from 341 reviews on Google My Business, patients have highlighted several positive aspects of the AFC Corporate Office:

• Convenience: Many patients appreciate the extended hours and walk-in clinic, which allow them to receive care on their schedule.
• Competent Staff: Several reviewers commend the professionalism, kindness, and efficiency of the staff, from receptionists to medical providers.
• One-Stop Shop: Patients value the wide range of services offered under one roof, making multiple visits to different facilities unnecessary.
• Cleanliness: Numerous reviews mention the facility's cleanliness and well-maintained environment, contributing to a positive patient experience.

These aspects demonstrate AFC's commitment to providing quality care and a pleasant patient experience at their Corporate Office location.

❓ Frequently asked questions about American Family Care Corporate Office

👍 Reviews of American Family Care Corporate Office

Taylor F.

1/5

I keep getting charged double copays a month after my visits and AFTER my insurance has been billed which is fraudulent behavior. I have called corporate to confirm this with bank statements in hand and they have called me a liar. Also someone put their number into Solv wrong and has all of mine and my daughter's sensitive PHI. Driver's license, names, DOB, address, insurance cards, all of it. And we can see hers and her daughter's every time we sign in too. I have had written confirmation this has been fixed no less than THREE times and corporate still refuses to do anything. Last time I called I threatened to go to the state over this. Today, 04/02/26, I was charged for a $155 copay that declined thankfully because there wasn't enough on card to go through. The way they do this is to charge me EXACTLY a month later than the visit date and I KNOW I haven't been in. Calling them is no use because you never get a person on the phone. I have a degree in medical coding and this time I WILL be reporting all of this, it's ridiculous that they refuse to fix it. Stay the HELL AWAY from all offices!!!

Jennifer B.

1/5

My daughter has used AFC urgent care several times. During her most recent visit she made an appointment, sat in the waiting room for 30 minutes, and was then denied service because she had a service dog. The manager stated that their policy stated service dogs are not allowed in their facility. My daughter shared that according to ADA law it is illegal to denied access based on her having a service dog. Still she was denied service and asked to leave. My daughter always brings her service dog when she goes to AFC and has never had an issue. I went back to the urgent care to request a copy of the policy and to see if any signs were posted or n regards to not allowing service dogs. They were unable/unwilling to provide me a copy of their “no service dog” policy and no signs were visible. We have never had an issue like this. My daughter takes her dog to work, medical appointments, shopping, etc. her service dog even when with her when she was hospitalized and stayed in her room. They discriminated against my daughter based on her disability and her need for a service dog (who is fully trained specifically for my daughter’s needs). This is illegal!!!!!!

Seth W.

1/5

Waited for over 3 hours at the Trussville location to be seen for a simple follow up from work place injury. Asked multiple times for updates and was never told when I would be seen. Thank goodness I wasn’t sick.

Michelle L.

5/5

I had a great experience at the Attleboro MA location, from the front desk to the care I received. The woman at the front desk was awesome & so kind. The Nurses Assistant Tony could read me & knew I was nervous & eased my stress. The doctor knew exactly what was wrong & didn’t want to drain my account with testing & whatnot. They all spoke to me & listened to me with respect. I hate being sick but if I get sick again, this is where I’m going.

Jeffrey P.

1/5

Long wait with only 3 people ahead of me on the wait list. once I was taken back it was a long wait again. I was seen quickly and prescribed antibiotics. The pharmacy could not dispense them because of conflicting instructions. I called the Urgent care back and given to an office manager who refused to let the PA or Dr. know about the screw up and told me the4 pharmacy had to call. I was unable to get my medication because she was rude the whole time and would not help me as a patient who was just there. The headquarters has no CONTACT US so this is my only way to complain. Store is Midlothian, Virginia.

Dawn T.

1/5

Went for visit my back was hurting dr did X-rays and referred me for a MRI for a better view of my osteoporosis and degenerative disc disease. They submitted the wrong referral code and when I contacted them back to get this resolved I was told the Dr was not available and won’t be available until the end of the month! No one was able to make the correction, so now I have to wait? I called several times and spoke with the Opa-Locka and the Auburn Office to be told that I would receive a phone call back never received a call back My insurance company got the same experience. This is not only unprofessional but unfair for someone who is in discomfort and in a lot of pain to not be able to get the Care that is needed because of a doctors mistake! Tried contacting the corporate office to be on, hold an unable to speak to anyone regarding this matter, If you wanna file a complaint against a location, you have to leave a message. Well, I’ve left a message and I doubt I’ll ever receive a phone call back. This is unfair that any patient should be treated this way. I thought this was an urgent care Facility then why am I waiting for my care to be addressed?

Michael B.

1/5

Avoid this business like the plague. Service was slow and apathetic when I used them several months ago, but the real issue is that my debit card was fraudulently charged this morning at 5am before the business was even open. No one there should even have access to my card number. I have made several attempts to speak with the manager but was unsuccessful. I was also given a bad phone number for the corporate office. It this point I have to assume either the manager doesn’t care about credit card crimes taking place in her business or possibly she knows all about it and has no issue with it. Either way, avoid this place at all costs!

Maggie K.

1/5

Had a horrible experience at a clinic. Have been trying to call the corporate office to complain about the doctor. The corporate office doesn’t wanna answer their phones and does not want to call me back. Worst service ever.