Bolton Engineering Products Ltd - Bolton

Introduction

Nestled in the heart of Bolton, United Kingdom, Bolton Engineering Products Ltd, situated at Unit 5 Peaks Place Business Park, has been a distinguished name in the industry for years. With a strong focus on customer satisfaction and quality products, this establishment has carved a niche for itself in the competitive market. Let's delve into the details of this remarkable business.

Main Services

Bolton Engineering Products Ltd offers an array of services, catering to diverse needs. Here's a detailed look at their key offerings:

• Bearing Supplier: The company is renowned for its extensive range of bearings, providing solutions for various industrial applications. They stock a variety of types, including roller bearings, ball bearings, and thrust bearings, ensuring they have the right fit for every client's need.
• Embroidery Service & Shop: Bolton Engineering Products Ltd offers a professional embroidery service, perfect for customizing workwear, promotional items, and more. Their embroidery shop is equipped with state-of-the-art machinery, allowing them to handle bulk orders and intricate designs with ease.
• Screen Printing: Another key service provided by the company is screen printing. This service is ideal for printing on a wide range of materials, from textiles to plastics, with a focus on high-quality, long-lasting results.
• Work Clothes Store: Bolton Engineering Products Ltd also operates as a work clothes store, offering a variety of durable, high-quality workwear. Their range includes clothing for different industries and weather conditions, ensuring customers are well-equipped for their jobs.

Location and Access

Bolton Engineering Products Ltd is strategically located at Unit 5 Peaks Place Business Park, Rossini Street, Bolton BL1 8GJ, United Kingdom. This prime location makes it easily accessible from various parts of the town. Here's a breakdown of the accessibility:

• By Car: The business park is conveniently located just off the A666, providing easy access by car. There is a wheelchair-accessible car park available on-site for customers with specific needs.
• By Public Transport: Several bus routes serve the business park, making it easily accessible by public transport. The nearest train station, Bolton, is approximately a mile away, with regular services to and from Manchester and other destinations.

Featured Characteristics

Bolton Engineering Products Ltd stands out not just for its services, but also for several unique characteristics that set it apart:

• Family-Run Business: The company is a family-run establishment, which instills a personal touch in all its operations. This is reflected in the high levels of customer service and attention to detail.
• On-Site Facilities: The unit at Peaks Place Business Park houses not just the company's offices, but also its production facilities. This allows for streamlined operations and quick turnaround times for customers.
• Customization: Whether it's embroidering logos on workwear or printing bespoke designs, Bolton Engineering Products Ltd prides itself on its ability to customize products to meet individual customer needs.

Practical Information

Here's some practical information to help with your visit to Bolton Engineering Products Ltd:

• Opening Hours: The company operates from Monday to Friday, 8:30 AM to 5:00 PM. However, it's always a good idea to check their website or give them a call before visiting, especially if you're planning to drop by outside these hours.
• Website: You can find more information about their services, see examples of their work, or even place an order on their website (bepltd.com).
• Contact Information: While the company doesn't list a specific telephone number on its website, you can fill out the contact form on their website or send an email to [[email protected]](mailto:[email protected]) to get in touch.

Positive Aspects from Reviews

With an average opinion of 4.7/5 from 177 reviews on Google My Business, Bolton Engineering Products Ltd has clearly made a positive impression on its customers. Here are some recurring positive aspects from the reviews:

• Quality Products: Many customers praise the high quality of the products and services provided by the company.
• Excellent Customer Service: The friendly and helpful staff is often highlighted as a reason for customers' positive experiences.
• Quick Turnaround: Several customers appreciate the quick turnaround times, especially for custom orders.
• Competitive Pricing: Despite the high quality of their products and services, Bolton Engineering Products Ltd is often praised for its competitive pricing.

Bolton Engineering Products Ltd's commitment to quality, customer service, and value has clearly resonated with its customers, contributing to the company's strong reputation in the area. Whether you're looking for high-quality bearings, customized workwear, or superior screen printing services, Bolton Engineering Products Ltd is a name you can trust.

❓ Frequently asked questions about Bolton Engineering Products Ltd

👍 Reviews of Bolton Engineering Products Ltd

Adrianna A.

1/5

Ordered part 21october online and after long time and many messages to seller I still don't have my order ! Today is 7november ! DPD lost my order and seller can't resolve this from 2 weeks !! Horrible customer service , I will never use this company if need parts for my garage !!! I am seller and I understand about courier can loose order, but I always try help for my customers when its happen asap!!! I asked for replacement , I asked where is my order , it is normal situation if courier lost order for customer I doing fast replacement or refund , or i try help asap. Here I didn't have ANY HELP , just message about he can check this . Really? I sent many emails about I not received my parcel and still don't have any update !!!

Lewis A.

5/5

First time using and had a delayed response for help with my small enquiry. Was then responded to and assisted reasonably well. The delivery was exceptionally fast and products are top notch quality for the price however, definitely 5 stars overall

Albert S.

1/5

Poor Coordination, Lack or Information, When purchasing an item they cannot identify what/how it is, Making the Matters from Bad To Worse, It's almost as if someone is taking a Piss at you, and they don't want to do their Job, or want to help you with the Matter that you have in hand. "My Experience with them": -I had a Broken Timing Belt, and that i wanted to buy a new one from their Store (Bolton Engineering Products Ltd) Online. I had a few Questions, and i rang them to ask about the Respective item. What i was Given is not Something Simple Neither Complex. But an Answer that became FROM SIMPLE to utterly COMPLEX. Came to a Conclusion, and ended the call. Ordered 2 Timing Belts 1760-8M-20 (Size) It's as Simple as it is Written on by the Numbers.* Package arrived and one was Exact size, the other Wrong size. Ok*, No worries! send the Wrong size Belt Back, and expect a Email/Call/Return/Refund/Exchange back from them.... No Contact what so ever. When i called today. Not only was i told that The Staff-Person Responsible with The Order was not in, but the Call Receiver from Bolton Engineering Contact was So OFF on Listening, Figuring out on How to Asses the Situation, that it nearly took me as if he was Trying to Pass the time just so that the Job intended for him would become Simpler, by Asking the Question which i Already gave the answers to, Example: -"What Belt is it / What size is it / order number / Date / Tracking number / Contact the other Employee ?(What you want me to do on this part?!)" Every Question became from Simple To Down Right Confusing that neither he understood what he was Asking anymore. I Came to The conclusion that this Staff Employee is Payed too much for his Qualification, and i have to Tell him via the Call, how and what to Do. IN FINAL. IT's TAKING A PISS AT THE COSTUMERS.

sms

5/5

Used Bolton Engineering Products over the years for many different items from bearings to PPE . Great service every time. Very knowledgeable about a wide range of goods and services they provide. Also handy that you can call in with a part or enquiry and get advice from knowledgeable staff. Delivery times are always stated and well managed. Will continue to use BEP In the future .

Mark L.

1/5

Absolutely terrible customer service. I ordered 5 x C244 belts as they stated that they were in stock. They took 4 weeks to arrive. The belts were then discovered to be not exactly as I had ordered (6440Li). However, they refuse to accept any responsibility for their mistake and want me to pay a 50% restocking fee. Now , my emails are unanswered. I would never recommend Bolton Engineering. An absolute joke. One star is too much for this crowd.

Ian P.

2/5

I cannot recommend as customer service is lacking, I was largely treated as an irritation, no engagement with the issue. I spent ~£70 on high-end steel NTN bearings which were fitted to my best wheels by my local bike shop. Within just a couple of months the bearings had failed and impossible to turn by hand. First response from Bolton was just a flat "no issues before" with NTN bearings. Eventually after chasing agreed to send back to NTN and told if found faulty then would refund but "if not that's the end of line". General tone of scepticism throughout. Told NTN replacing as 'goodwill' gesture (zero recognition of defective product and hassle/cost of getting LBS to fit new bearings). Goodwill replacements never arrived and email enquiry about this wasn't replied to.

Kenny P.

1/5

Ordered bearings on May 12th website said 2 to 3 days for shipping. May 13th they charged me for the bearings. I emailed them on the 15th, 16th and the 21st. Still no reply, bearings have not shipped!

Alan S.

5/5

I found the product I needed very easily and it was very easy to order and pay for my goods. Delivery was fast and goods packed well. Excellent service from Bolton Engineering Products Ltd. Would def use them again.