Bramcote Lane Post Office - Nottingham

❓ FAQ 👍 Reviews 📌 Map ℹ️ Information ⏰ Hours

Address: 191 Bramcote Ln, Nottingham NG8 2QJ, United Kingdom.
Phone: 1159283544.
Website: postoffice.co.uk
Specialties: Post office, Bank, Business banking service, Courier service, Mailing service, Shipping and mailing service, Shipping service.
Other points of interest: In-store pick-up, On-site services, Delivery, Wheelchair-accessible car park, Wheelchair-accessible entrance, Credit cards, Debit cards, NFC mobile payments, Credit cards.
Opinions: This company has 142 reviews on Google My Business.
Average opinion: 3.3/5.

📌 Location of Bramcote Lane Post Office

Bramcote Lane Post Office 191 Bramcote Ln, Nottingham NG8 2QJ, United Kingdom
☎️1159283544

Introduction

The Bramcote Lane Post Office, situated at 191 Bramcote Lane in Nottingham, United Kingdom, is a vital hub for the local community, providing a wide array of postal and related services. This comprehensive guide offers a detailed exploration of this bustling post office, its services, location, unique features, and customer reviews.

Main Services

  • Postal Services: The Bramcote Lane Post Office offers a full range of Royal Mail and Parcelforce Worldwide services, including parcel and letter postage, special delivery, and international services. Other postage services from selected companies are also available.
  • Banking Services: As a post office, it provides basic banking services, including cash withdrawals and deposits, bill payments, and international money transfers. It also offers business banking services for small to medium enterprises.
  • Courier and Mailing Services: The post office partners with various courier services such as DPD and Evri, providing customers with more delivery options. It also offers mailing services, including mailbox rental and mail redirection.
  • In-Store Pick-up and On-Site Services: The Bramcote Lane Post Office offers in-store pick-up for online shopping returns and on-site services such as photocopying, printing, and document certification.

Location and Access

The Bramcote Lane Post Office is located at 191 Bramcote Lane, Nottingham, NG8 2QJ, United Kingdom. It is situated in the Bramcote area, close to the junction of Bramcote Lane and Beech Avenue. The post office is easily accessible by car, with a dedicated parking space for customers, including a wheelchair-accessible car park.

Public transportation is also convenient, with the nearest bus stop, "Bramcote Lane," just a short walk away. Several bus services connect the post office to other parts of Nottingham. The post office is also wheelchair-accessible, with a ramped entrance for easy access.

Featured Characteristics

  • Opening Hours: The Bramcote Lane Post Office operates from Monday to Saturday, with varying opening hours. It is typically open from 9:00 AM to 5:30 PM, although these hours may be extended or reduced on weekends and bank holidays.
  • Payment Methods: The post office accepts various payment methods, including cash, credit cards (Visa, MasterCard, American Express, and Maestro), debit cards, and NFC mobile payments, making transactions convenient for customers.
  • Additional Services: The Bramcote Lane Post Office also offers services such as car tax renewal, passport check and send, and travel money. It is a registered Travellers' Check Bureau, allowing customers to buy and sell travel money.

Practical Information

Contact the Bramcote Lane Post Office at 1159283544 for inquiries or assistance. You can also visit their website at postoffice.co.uk for more information about their services and business hours.

Customer Reviews and Positive Aspects

The Bramcote Lane Post Office has received 142 reviews on Google My Business, with an average rating of 3.3/5. Customers have praised the post office for its friendly and helpful staff, with many mentions of specific team members such as Ryan and Aruna. The personal approach and excellent customer service have been highlighted as significant positive aspects:

  • Friendly and Helpful Staff: Customers appreciate the warm and welcoming atmosphere created by the friendly staff. The helpful nature of the employees makes customers feel valued and appreciated.
  • Personal Approach: The staff's personal approach to customer service sets the Bramcote Lane Post Office apart. This attention to detail creates a positive experience for customers, making them feel special and recognized.

❓ Frequently asked questions about Bramcote Lane Post Office

What are the main services offered at the Bramcote Lane Post Office?

Postal services, banking services, courier and mailing services, in-store pick-up, and on-site services.

What are the opening hours of the Bramcote Lane Post Office?

Monday to Saturday, typically 9:00 AM to 5:30 PM, but subject to change on weekends and bank holidays.

How can I pay for services at the Bramcote Lane Post Office?

Cash, credit cards, debit cards, and NFC mobile payments are accepted.

Is the Bramcote Lane Post Office wheelchair accessible?

Yes, it has a ramped entrance and a dedicated wheelchair-accessible car park.

What additional services does the Bramcote Lane Post Office offer?

Car tax renewal, passport check and send, travel money, and more.

How can I contact the Bramcote Lane Post Office for inquiries or assistance?

Call 1159283544 or visit their website at postoffice.co.uk.

👍 Reviews of Bramcote Lane Post Office

Bramcote Lane Post Office - Nottingham
Zheni P.
5/5

Love my local Post office...staff is extremely friendly, helpful and apply a personal approach (always nice and it makes you feel special 😊). Big shout out to Ryan, Aruna and all the rest of them ( I'm sorry I don't know all your names, but you're all awesome). Thank you 🤗

Bramcote Lane Post Office - Nottingham
Ken Z.
1/5

I usually use this post office to get Saturday newspaper, the younger and taller lady and other young lads at the right hand counter were very friendly. Today I went there to return my parcel and served by an older lady who was cold and rude. She kept telling me off for no reason. She said, I should have stood in the queue where people are waiting to post items. It is not true, I have been there many years and I have returned items before . The queues are usually separate. Or she could have just asked me to wait in the correct queue if the queue arrangement is changed that day. There is no need to talk to me like that. It was very embarrassing as a lot of other people were looking at me while she was telling me off. She then told me off for not sealing the package. The parcel was ready to be sealed and I was waiting for her to check everything was okay before I sealed it up because sometimes returned items need to be packed separately. The whole experience was unpleasant. I don't think I will be going back there.

Bramcote Lane Post Office - Nottingham
TheStatueOfLibertyy
1/5

Relieved and NOT surprised to see the poor reviews of this post office. I always avoid visiting which I should not have to- (as a local who has lived in the area for 27 years) due to the intimidating bullying like attitude of the two Asian women who run this place. I felt after my experience today, I needed to write a review. She asked me the exact weight of my parcel and when I apologised and said I am not sure, she replied “well maybe if you open and look, you will find out” ? She also rolled her eyes at me just charged me tracked and signed without asking. She then started talking in her language with the older women, who is equally, if not more, vile. She didn’t even say bye or thankyou. Disgusting customer service. Will never be returning.

Bramcote Lane Post Office - Nottingham
Matthew M.
5/5

Excellent service from Emma Aruna and the team. Always friendly and helpful despite the pressure to serve the growing queue if customers!

Bramcote Lane Post Office - Nottingham
Marilyn M.
5/5

Excellent service provided by member of the staff named kay after a new v5c enquiry definitely knows her stuff definitely recommend this post office

Bramcote Lane Post Office - Nottingham
William B.
5/5

Brilliant experience today, had to post multiple different items including an international parcel. It took some time but Aruna was really helpful and friendly during the whole thing

Bramcote Lane Post Office - Nottingham
Richard S.
5/5

Lovely friendly and helpful staff. I’m in the post office most days and always greeted with a smile.

Bramcote Lane Post Office - Nottingham
Russell O.
5/5

Ryan Gave me some wonderful treatment , and inflated all my balloons in a quick and short time , 5 stars!