iSmash - Bristol Broadmead - Bristol

Introduction

Nestled in the heart of Bristol, iSmash - Bristol Broadmead has established itself as a go-to destination for tech repairs and refurbished devices. Situated at 72 Broadmead, this store offers a comprehensive range of services to cater to the diverse needs of its customers.

Main Services

iSmash specializes in a wide array of services, ensuring that customers can find solutions for most, if not all, of their tech-related issues. Here's a list of their main services:

• Smartphone Repairs: iSmash offers repair services for a wide range of smartphone models, including the latest iPhones (iPhone 16 Pro Max, iPhone 16 Pro, iPhone 16, iPhone 16e, iPhone 15 Pro, iPhone 15, iPhone 14 Pro, iPhone 14, iPhone 13 Pro, iPhone 13, iPhone 12 Pro, iPhone 12, iPhone 11, iPhone XR, iPhone SE (2022)), Samsung Galaxy, Google Pixel, and more.
• Tablet Repairs: iSmash also provides repair services for tablets, including iPads and Samsung Galaxy Tabs.
• Computer Repairs: They offer repair services for desktops and laptops, covering hardware and software issues.
• Refurbished Devices: iSmash sells a wide range of refurbished smartphones, tablets, and computers, providing customers with cost-effective alternatives to buying new devices.
• Accessories: The store stocks a variety of accessories, such as cases, screen protectors, chargers, and cables, to help customers protect and enhance their devices.

Location and Access

iSmash - Bristol Broadmead is located at 72 Broadmead, in the heart of Bristol's shopping district. The store is easily accessible by public transport, with several bus stops nearby, including Broadmead and The Galleries. If you're traveling by car, the nearest car park is Q-Park on anchor Road, which is about a 5-minute walk away. The store is also wheelchair-accessible, ensuring that it's open to all customers.

Featured Characteristics

iSmash - Bristol Broadmead stands out for several reasons:

• City Centre Location: Being in the heart of Bristol allows iSmash to serve a wide range of customers, from locals to tourists.
• Vibrant Atmosphere: The store's atmosphere reflects the vibrancy of the city, providing a lively and engaging shopping experience.
• Expert Technicians: iSmash's team of technicians are highly trained and experienced, ensuring that customers receive top-notch service.
• On-site Services: Most repairs can be completed on-site, allowing customers to wait for their devices or return later to pick them up.
• Credit Card and NFC Payments: iSmash accepts a variety of payment methods, including credit cards and NFC mobile payments, for added convenience.

Practical Information

Here's some practical information to help you plan your visit:

• Opening Hours: Mondays to Saturdays: 10:00 AM - 6:00 PM, Sundays: 11:00 AM - 5:00 PM
• Contact Information: Phone: 01172358054, Website: ismash.com
• Address: 72 Broadmead, Bristol BS1 3DR

Positive Aspects from Reviews

iSmash - Bristol Broadmead has received numerous positive reviews, with customers praising several aspects of the store:

• Excellent Customer Service: Many customers have commended the friendly, professional, and efficient service they received from the iSmash team.
• Fast Turnaround: Customers have appreciated the quick turnaround time for repairs, with many devices being fixed on the same day.
• Competitive Pricing: Several customers have mentioned that iSmash's prices are reasonable and competitive.
• Wide Range of Services: Customers have praised the variety of services offered by iSmash, making it a one-stop shop for tech repairs and refurbished devices.

❓ Frequently asked questions about iSmash - Bristol Broadmead

👍 Reviews of iSmash - Bristol Broadmead

Robert S.

5/5

Walked in (no appointment) battery replacement for a pixel 7a. Team were great and it was ready to pick up a few hours later. They even sorted it all out for me under Google's warranty.

Darren I.

1/5

If I could leave 0 stars , I would. Terrible service by the two men running the shop. On a Saturday with a time arranged repair to replace a Google phone battery, they changed the appointment time 3 times and told me it would take 2 hours. Fair enough, but they actually took nearly 6 hours. The repair was only undertaken while there was no customers in the actual shop , as the repairman also works at the till. I was told I can't have a receipt, and only have a 90 day warranty on the repair. But without a receipt, I don't have any confidence they will entertain a verbal warranty. Avoid this shitshow of a business at all costs. Trust me........... GO ELSEWHERE. Add in the cost of having to pay the £9.00 low emissions zone and the parking costs of £3.00 per hour at Cabot Circus

Charlie P.

5/5

I dropped my phone off early for a battery replacement on 5.2.25. They told me I could collect it 4 hours later. My phone is so old, I don't have any paperwork. Luckily the battery replacement was still covered under warranty. Friendly staff. Very helpful. Thank you.

Cher B.

5/5

I'm really pleased with my first experience at iSmash. I was able to book an appointment on the same day of repair, go to the store, and collect my phone within 2 - 3hrs, so it's definitely worth the money. My screen is looking brand new! They do ask for your phone password, which I didn't question at the time. But I did Google this and they need it to check your phone is running well after the repair, so that makes sense! I would definitely come back here, and they've just emailed me a £20 repairs voucher that's redeemable for a year.

Su-Min L.

5/5

I was having problems with my Pixel 8 with intermittent green screen. The guys were able to sort out the problem within an hour and replace my faulty screen under warranty no less. They also kindly cleaned the phone and USB port. Saad was excellent. I didn't get his colleagues name but he was also very efficient at booking me in and helping me to get sorted.

Benjamin G.

5/5

Athulya was very helpful. Even though she was very busy she helped me fit my new screen protector and case for S25 Ultra. Service with a SMILE 😃 🙏🏽🙌🏾 Thanks

Steven K.

5/5

My Google Pixel 8 developed a common screen fault which needed to be repaired under warranty. My two closest repair centres are both in the Broadmead/Cabot Circus Area. I initially booked an appointment online with another repair centre who offered repairs within two hours. When I arrived, I was told that that earliest would be six hours, but that it could take anywhere up to fourty-eight hours! I politely declined and said that I would try the other repair centre - the salesperson said that they were not aware of any other authorised Google repair centres in the area, and that they would get phones sent to them from other stores around Bristol to fix. I went to iSmash just up the road and although I did not book an appointment online, they were able to take my phone in for repair straight away and said that it would be completed within the hour. As promised, I received an email a few minutes before the scheduled pick up time to let me know that the phone was ready. A very quick and easy process and I would not hesitate to recommend iSmash to others in the same position. The phone is working perfectly and both people that served me were polite and helpful. Thank you!

Jenson

1/5

I had my phone screen repaired at iSmash in August, and it’s been an absolute nightmare ever since. By September, the screen stopped working for no reason, so I took it back to get it fixed under warranty. While they repaired the screen, the volume buttons stopped working. I had to go back yet again to get that sorted, only for the phone signal to stop working afterward. Once they "fixed" that, the screen failed again. In total, I had to return to iSmash around 7 or 8 times, and each time, something broke. This entire ordeal has been a complete waste of time and money. I’ve lost countless hours dealing with their poor-quality repairs. Save yourself the hassle and go elsewhere.