CeX - Braintree

Introduction

Nestled in the heart of Braintree, Essex, the CeX store located at 18 & 19 George Yard offers a unique shopping experience for tech enthusiasts and casual consumers alike. With a focus on electronics, gaming, and technology, this store is a go-to destination for buying, selling, and trading a wide range of products. This article delves into the details of this store, highlighting its main services, location, featured characteristics, practical information, and positive customer reviews.

Main Services

• Buy, Sell, and Trade: CeX specializes in buying, selling, and trading a vast array of tech products. This includes computers, laptops, tablets, mobile phones, gaming consoles, and games, among many others. The store offers competitive prices for both buying and selling, making it an attractive option for those looking to upgrade or declutter their tech collection.
• Repair Services: In addition to buying and selling, CeX also offers on-site repair services. These services cover a range of tech devices, from smartphones and tablets to gaming consoles and computers. The store's team of trained technicians can handle various repairs, ensuring that your devices are back in working order in no time.
• Refurbished Products: CeX is committed to sustainability and offers a range of refurbished products. These products have been thoroughly tested and repaired to ensure they are in full working condition. Buying refurbished products is not only good for the environment but also for your wallet, as they often come at a significantly reduced price compared to their new counterparts.
• Gaming Zone: This CeX store features a dedicated gaming zone where customers can try out the latest games on a variety of gaming consoles. This is a unique feature that sets CeX apart from other tech stores, providing a fun and interactive shopping experience for gaming enthusiasts.

Location and Access

CeX is located at 18 & 19 George Yard, Braintree CM7 1RB, United Kingdom. The store is situated in the heart of Braintree town center, making it easily accessible by both car and public transport.

• Public Transport: Braintree train station is just a short 5-minute walk from the store, with regular services to and from London and other major towns in the area. Several bus stops are also located nearby, providing convenient access to the store for those traveling by bus.
• Parking: While there is no on-site parking available, there are several public car parks located within a short walking distance of the store. These include the Braintree Market Car Park and the Braintree District Council Car Park, both of which offer affordable parking options.

Featured Characteristics

• Extensive Product Range: CeX offers an extensive range of products, from the latest tech gadgets to vintage gaming consoles and everything in between. This wide selection ensures that there is something for everyone, regardless of their tech preferences or budget.
• In-Store Experience: Unlike many tech stores that focus solely on online sales, CeX places a strong emphasis on the in-store experience. The store's layout is designed to be spacious and inviting, with clear signage and plenty of product displays. The gaming zone also adds an interactive element to the shopping experience, allowing customers to test products before they buy.
• On-Site Services: CeX offers a range of on-site services to make the buying and selling process as convenient as possible. These services include free in-store valuations, instant cash payments for items, and fast, secure data wiping for devices.

Practical Information

• Opening Hours: The store is open Monday to Saturday from 10:00 AM to 6:00 PM and on Sundays from 11:00 AM to 5:00 PM. These opening hours allow for convenient shopping throughout the week, including on weekends.
• Contact Information: You can reach the store by phone at 3301235986 or via email using the contact form on their website (https://uk.webuy.com/contact-us). The store's website also features an online chat function for immediate assistance.
• Accessibility: The store is wheelchair-accessible, with a ramp provided at the entrance for easy access. The store's layout is also designed with accessibility in mind, with wide aisles and clear signage.

Positive Aspects from Customer Reviews

With an average rating of 3.8/5 from 156 reviews on Google My Business, CeX Braintree has received numerous positive comments from customers. Some of the most frequently mentioned positive aspects include:

• Great Selection: Many customers praise the store's extensive range of products, noting that they are often able to find items that they cannot find elsewhere.
• Helpful Staff: The staff at CeX Braintree are frequently commended for their helpfulness and knowledge. Customers appreciate the staff's willingness to go the extra mile to assist them, whether they are looking to buy, sell, or trade items.
• Competitive Prices: Several customers mention the competitive prices offered by CeX, both for buying and selling items. The store's price match guarantee is also a popular feature, ensuring that customers always get the best deal possible.

❓ Frequently asked questions about CeX

👍 Reviews of CeX

AJ J.

1/5

Wasted my 2 hours of journey time for collection of an item despite getting an email to say it's ready for collection. Staff need to be better in serving the customers. Very disappointed 😞. I was not given an option to get it posted. The only options were to make the commute again or get a refund. The click and collect order email was received and everything to give me the assurance to make the journey.

Scott M.

5/5

Great selection, helpful staff.

Chris ?. A. C.

5/5

I go in there all the time to trade in my gaming bits and friendly staff too boot.

Katie W.

1/5

Braintree cex: went in there on Sunday looking for a ps5 controller with my boyfriend as our trigger broke and we went in there and asked if there was anyway to trade it in a get money off and before I could even finish speaking he cut me off and said no which okay fair enough but the horrible look given to me was no need then I said do you have any ones I can buy he goes to the draw and gives us one after I buy it he says if it’s broken that’s not our fault and there will be no refunds low and behold the controller is broken he was extremely rude and made my severely autistic boyfriend feel very uncomfortable I didn’t get his name but his staff id is 44293 thank you to the member of staff that helped my boyfriend today and got him a working controller you guys are amazing

Aranyi F.

5/5

A very positive experience! These two guys are legends Marcus and Alfie! They are very helpful, professional and their communication is excellent! From now on, the customer service from the two boys is Outstanding! 10 out of 10! More CeX Stuff members could learn from them! Many Tanks Guys! A really Happy customer Here! Best regards Frankie

Peter C.

5/5

I been coming here for years now. I think overall it's been a positive experience. The staff are friendly, and helpful.

Joseph E.

1/5

Took my iPad there to sell, i was offered a terrible price. So didn’t sell it to them. When I went back a few hours later it was a different staff member who offered me a much more reasonable price. I’m happy i got a better price for my Ipad, but not sure i trust some of the staff in there 100%

Jim S.

5/5

Another place my kids love to go to. Their pocket money goes so much further and we all know how long the interest in a game lasts with youngsters. So good value for them and good value for Bank of Mum and Dad too. Very helpful staff too, even when you get there with an eager child who can not make up their mind, 5 minutes before they close. Thank you for that.