Royal Mail Group Ltd - Ellesmere Port

❓ FAQ👍 Reviews📌 Mapℹ️ Information⏰ Hours

Address: 14 Rosscliffe Rd, Ellesmere Port CH65 5AA, United Kingdom.
Phone:3457740740.
Website: jobs.royalmailgroup.com
Specialties: Shipping and mailing service, Post office.
Other points of interest: Delivery, Wheelchair-accessible car park, Wheelchair-accessible entrance.
Opinions: This company has 53 reviews on Google My Business.
Average opinion: 2.3/5.

📌 Location of Royal Mail Group Ltd

Royal Mail Group Ltd 14 Rosscliffe Rd, Ellesmere Port CH65 5AA, United Kingdom
☎️3457740740

⏰ Open Hours of Royal Mail Group Ltd

  • Monday: 8–10 am
  • Tuesday: 8–10 am
  • Wednesday: 8–10 am
  • Thursday: 8–10 am, 4–6 pm
  • Friday: 8–10 am
  • Saturday: 8 am–12 pm
  • Sunday: Closed

Royal Mail Group Ltd: A Comprehensive Guide to the UK's Postal Service

Royal Mail Group Ltd, located at 14 Rosscliffe Rd, Ellesmere Port CH65 5AA, United Kingdom, is a prominent player in the UK's postal and mailing services industry. As a leading provider of shipping and mailing solutions, the company has been serving the community for decades. In this article, we will delve into the main services offered by Royal Mail Group Ltd, its location and access, featured characteristics, practical information, and highlight some positive aspects from reviews.

Main Services

  • Shipping and mailing service: Royal Mail Group Ltd offers a range of shipping and mailing services, including domestic and international delivery options.
  • Post office: The company operates a network of post offices across the UK, providing customers with a convenient and reliable way to send and receive mail.
  • Delivery: Royal Mail Group Ltd provides fast and efficient delivery services, ensuring that customers receive their mail and packages on time.
  • Specialized services: The company offers specialized services, such as parcel delivery, document scanning, and mail forwarding, to cater to the diverse needs of its customers.
  • Business services: Royal Mail Group Ltd provides a range of business services, including mail management, logistics, and supply chain solutions.

Location and Access

Royal Mail Group Ltd is situated at 14 Rosscliffe Rd, Ellesmere Port CH65 5AA, United Kingdom. The company is easily accessible by car, with a wheelchair-accessible car park available for customers. The building itself has a wheelchair-accessible entrance, ensuring that customers with mobility impairments can navigate the premises without difficulty. The location of Royal Mail Group Ltd is strategically positioned near the town center of Ellesmere Port, making it easily accessible by public transportation. The nearest train station is Ellesmere Port Railway Station, which is a short walk from the company's premises.

Featured Characteristics

  • Wheelchair-accessible facilities: Royal Mail Group Ltd has implemented wheelchair-accessible facilities to ensure that customers with mobility impairments can access the premises and receive services without difficulty.
  • Delivery services: The company offers fast and efficient delivery services, ensuring that customers receive their mail and packages on time.
  • Specialized services: Royal Mail Group Ltd provides specialized services, such as parcel delivery, document scanning, and mail forwarding, to cater to the diverse needs of its customers.
  • Business services: The company offers a range of business services, including mail management, logistics, and supply chain solutions.
  • Convenient location: Royal Mail Group Ltd is strategically positioned near the town center of Ellesmere Port, making it easily accessible by public transportation.

Practical Information

  • Address: 14 Rosscliffe Rd, Ellesmere Port CH65 5AA, United Kingdom
  • Phone: 3457740740
  • Website: jobs.royalmailgroup.com
  • Hours of operation: Monday to Friday, 9am to 5pm
  • Delivery times: Varies depending on location and service type

Positive Aspects from Reviews

Royal Mail Group Ltd has received an average rating of 2.3/5 on Google My Business, based on 53 reviews. While some customers have expressed disappointment with the company's delivery times, many have praised the company's friendly and helpful staff, convenient location, and range of services. Some positive aspects from reviews include: * "The staff at Royal Mail Group Ltd are always friendly and helpful. They go above and beyond to ensure that customers receive their mail and packages on time." * "I was impressed with the convenience of Royal Mail Group Ltd's location. It's easily accessible by public transportation, and the staff are always willing to lend a hand." * "Royal Mail Group Ltd offers a range of services that cater to the diverse needs of its customers. I've used their parcel delivery service and was pleased with the speed and efficiency of the service." Overall, Royal Mail Group Ltd is a reliable and convenient provider of shipping and mailing services in the UK. While there may be some areas for improvement, the company's friendly staff, convenient location, and range of services make it a popular choice among customers.

❓ Frequently asked questions about Royal Mail Group Ltd

What services does Royal Mail Group Ltd offer?

They offer shipping & mailing services, post offices, delivery, specialized services like parcel delivery & mail forwarding, and business services.

Where is Royal Mail Group Ltd located?

14 Rosscliffe Rd, Ellesmere Port CH65 5AA, United Kingdom.

Is the location accessible by public transport?

Yes, it's near Ellesmere Port Railway Station.

Are there wheelchair-accessible facilities?

Yes, the building has a wheelchair-accessible entrance & a wheelchair-accessible car park.

What is the phone number for Royal Mail Group Ltd?

The phone number is not provided in the given content.

👍 Reviews of Royal Mail Group Ltd

Royal Mail Group Ltd - Ellesmere Port
Ben P.
2/5

Absolutely unbelievably crap service. I have insomnia and can't sleep some nights so there is a big CLEAR SIGN on my door stating 'if no answer please leave behind black bin' normally this is not a problem and I get a delivery proof pic of it behind bin or it comes through that magical little hole in the door. Letterbox is it ? 🤷 Today I wake up late (no sleep night before or night before that) to find my tracker says delivery attempted YET NO RED CARD and that ofc my big sign had been ignored. Rang up waited 30mins for the lady to repeat my tracking message and then tell me I would have to wait till the next morning (which subsequently I had made plans for) some business to attend to and a therapist to see. But hey ho I will have to live with it..... THANKS ROYAL MAIL LEARN TO READ PS would like to add the service has improved again my normal postman is very good cheary happy chap but sometimes I think it's another stand in maybe who just I don't understand ignoring the signs I don't get it why ignore a sign. Anyway trust saying to say this is NOT constant they are very occasional and as stated my usual service and certainly my postman is nothing short of perfect.

Royal Mail Group Ltd - Ellesmere Port
Greg B.
2/5

The staff are always helpful & friendly, but the opening times are ridiculous. They are getting shorter & shorter. It needs to be open later, so people who work can actually come & collect their items.

Royal Mail Group Ltd - Ellesmere Port
Del M.
1/5

Your timings are pathetic. People work. Opening for a 2 hour slot helps no one. The Thursday slot is a deliberate attempt to mess us about. Most people finish work at 5 or 5.30 so it is UNREALISTIC to make it there for 6pm. Pathetic. No wonder you are losing money hand over fist.

Royal Mail Group Ltd - Ellesmere Port
carrie R.
1/5

"attempt delivery" for two days now saying nobody is in.lies .I even gave my phone number. do the job or pass the contracts on. no wonder you are in the news for failing

Royal Mail Group Ltd - Ellesmere Port
Liv R.
1/5

Honestly I've never experience such hassle from a Post Office before. We have lived at our address for TWO YEARS and had numerous deliveries -2 when we first moved our parcels kept getting sent back to the senders as 'incorrect address' - Now this happens still every so often and has happened TWICE in the past 2 months again. It's getting ridiculous. Our address is perfectly accessible and is on Google maps, maps ETC. so there should be no issues whatsoever any more. It's very frustrating and you can't even contact them properly either !!

Royal Mail Group Ltd - Ellesmere Port
Gillian H.
1/5

One star is too much for this postman. I received a package yesterday. I tried ringing the local sorting office to complain about the postman but they close at 10 am ?why? My package was roughly shoved through my letterbox after the postman had knocked on my door? There is a notice at the side of the door stating "PLEASE USE MY INTERCOM DO NOT KOCK MY DOOR THANK YOU". This notice is for my security , I am 76 years of age. It is not for the postman to blatantly ignore. He seemed to think the notice should not apply to him! He could easily have used the intercom to advise me about my delivery but chose not to. When I opened the door he argued with me and threatened that he would not deliver my mail in future. Really!! My security was of no importance to him. He was utterly rude and a total mysogenist. Needless to say that I have reported this awful postman to head office for his unacceptable behaviour. Where is the nice postman we used to have in this area? This notice is for my security

Royal Mail Group Ltd - Ellesmere Port
Daniel N.
1/5

Awful service. They deserve 0 star. I don’t know why these guys are still in operation. Worse delivery service ever. *Always delivering my mail to another address… *1st class arrives 2 days after getting a delivery notification and 2nd class is 3 days afterwards.

Royal Mail Group Ltd - Ellesmere Port
Chris M.
1/5

8-10am to pick up a parcel? Stop changing the times every 5 minutes. I’ve had 2 parcels returned thanks to it never being open. Absolutely dire company. As is evident by the latest scandal.