PC Call Out Expert - London

Introduction to PC Call Out Expert in Lewisham, London

Nestled in the heart of Lewisham, South East London, PC Call Out Expert is a leading provider of computer repair and support services. With a strong focus on customer satisfaction and convenience, this locally-owned business has been serving the community for several years, earning a reputation for professionalism, efficiency, and affordability. Let's delve into the details that make PC Call Out Expert a top choice for tech support in Lewisham.

Main Services

• Computer Repair Services: The core of PC Call Out Expert's offerings, their computer repair services cover a wide range of issues, from hardware malfunctions to software glitches. They work on desktops, laptops, and even Mac computers, ensuring your device is back in working order swiftly.
• Computer Consultation: Unsure about that strange noise your computer is making, or how to upgrade your hardware? PC Call Out Expert's expert team offers consultations to help you understand your device's health and recommend the best course of action.
• Computer Networking Services: For businesses and households alike, reliable networking is crucial. PC Call Out Expert provides networking services to set up and maintain Wi-Fi networks, connect multiple devices, and ensure smooth, secure internet access.
• Mobile Phone Repair: In addition to computers, PC Call Out Expert also offers repair services for mobile phones. From cracked screens to water damage, their technicians can often bring your phone back to life.
• On-Site Services: For customers who can't leave their home or office, PC Call Out Expert offers on-site services. Their mobile team can travel to you, providing the same high-quality service as they would in their shop.

Location and Access

PC Call Out Expert is located at 393 Lewisham High Street, London SE13 6NZ, United Kingdom. Situated in the heart of Lewisham, the shop is easily accessible by public transport. The nearest train stations are Lewisham (10 minutes walk) and Hither Green (15 minutes walk). Several bus routes also stop nearby, including numbers 21, 47, 54, 75, 122, 136, 185, 199, 208, 284, and 486.

For those driving, there is plenty of on-street parking available on Lewisham High Street and surrounding streets. The shop is also within easy reach of the M25 and A20, making it convenient for customers traveling from outside London.

Featured Characteristics

• Online Appointments: PC Call Out Expert offers the convenience of online appointments, allowing you to schedule a visit at your earliest convenience.
• Credit Card and NFC Mobile Payments: The shop accepts a range of payment methods, including credit cards and NFC mobile payments, for your convenience.
• Appointment Required: While walk-ins are welcome, PC Call Out Expert encourages customers to schedule an appointment to ensure they can provide the best possible service.

Practical Information

• Phone: You can reach PC Call Out Expert on 7951034384.
• Website: Visit their website at pccalloutexpert.co.uk for more information about their services and to book an appointment.
• Opening Hours: PC Call Out Expert is open Monday to Friday, 9:00 AM to 6:00 PM, and Saturday, 10:00 AM to 4:00 PM. They are closed on Sundays and bank holidays.

Positive Aspects from Customer Reviews

With an average rating of 4.8/5 from 154 reviews on Google My Business, PC Call Out Expert has clearly made a positive impression on its customers. Here are some of the most frequently praised aspects:

• Professional and Efficient Service: Many customers praise the professionalism and efficiency of the technicians, who are often able to diagnose and fix issues quickly.
• Excellent Customer Service: PC Call Out Expert's customer service is frequently highlighted as a strength, with customers appreciating the friendly, knowledgeable, and helpful attitude of the staff.
• Affordable Prices: Despite the high quality of service, PC Call Out Expert is often praised for its competitive and affordable pricing.
• On-Site Repairs: Customers appreciate the convenience of PC Call Out Expert's on-site repair services, which often save them the time and hassle of visiting a shop.

In conclusion, PC Call Out Expert is a top choice for computer repair and support services in Lewisham, London. With a comprehensive range of services, a convenient location, and a commitment to excellent customer service, it's clear why this business has earned such high acclaim from its customers. Whether you're a local resident or a business in need of tech support, PC Call Out Expert is well worth considering for your needs.

❓ Frequently asked questions about PC Call Out Expert

👍 Reviews of PC Call Out Expert

Kazi M. A.

5/5

Thank you, Mr Engineer Taj. You did an excellent job repairing my computer, and I am extremely satisfied with the result. Honestly, I had taken it to several experts before, but none were able to fix it properly. Your work stood out, and I truly appreciate your skill and dedication. Thank you again.

Christian L.

1/5

I had an extremely bad experience with this guy. If I could give a rate of "MINUS 5" I would. First of all the business address is the address of an Indian restaurant. I know this because I went looking for my laptop as I was worried by the bad communication. He is extremely pushy to ask for money but can't communicate to explain what is going on. As another client said, the guy just comes to pick up your laptop (£50) from your home and send it to shops for repairs. So he is only subcontracting to other shops and take his pay cut on the payments. On top of these £50 he will charge you a price of repair so it is not discounted... He came home and removed a piece of my laptop... I saw it and I asked him to put EVERYTHING BACK TO PLACE. BEFORE he returned the laptop he told me that EVERYTHING was back to place and that he was going to SEND ME A PICTURE before closing the laptop. When he gave me back the laptop WITHOUT sending me THE PICTURE OF MY MOTHERBOARD , I told him that I will have to open the laptop to CHECK, then he called me to say that HE DIDN'T put the piece back. So HE IS A LIAR as if I didn't say that I was going to check he would have left me believe otherwise. I was going overseas for 3 MONTHS, I told him that on day 1 and still he asked me if I could wait 3 MONTHS to be back before he puts the piece back. I asked him if he was going to replace my laptop if it burns with overheat. Then he came early next day to put the piece back. I highly NOT RECOMMEND THIS SERVICE. You are much better to go to LOCAL REPAIR SHOPS. PLEASE READ ALL THE NEGATIVE REVIEWS. Lost of positive reviews can be fake or friends or etc... I ADD EXTRA COMMENTS FOLLOWING THE COMMENT OF THE OWNER. I clicked OK BEFORE I knew that SOMETHING WAS MISSING. You rushed for confirmation KNOWING THAT A PIECE WAS MISSING.

Nick S.

3/5

Although I had a broken laptop and no longer was able to access my hard drive and on this Taj delivered. I now have a working laptop and have access to my files. This is what I paid him to deliver on. I have to agree that communication could be much better and if there is a negative this is it. The impression I got from the outset was this was going to be a few days but it ended up being 2 weeks. That is ok as I suppose the damage was worse that originally anticipated there was very little communication on what the end product would look like. I started with an Envy and ended up with an Elitebook. The keyboard is completely different and my original charger no longer works but" hey ho" I will figure that out. What bothers me is this came as a surprise. I was not warned of this. He expects you to trust him but in a big town trust is not automatic and relies on clear communication at all times. Before you make changes you need to explain exactly why you are making the changes and give the customer the option to take back the broken product rather than just ask for more money. The original quote doubled and I just have to trust this was my only option. The other thing that matters is timing. If you say you are returning something at 7pm don't show up at ten past five so I have to rush home from work. This was inconvenient and no apology was made. I was stressed hot and bothered. Not the best time to ask me for a review before I have even had a chance to switch the computer on and recover the hard drive. Communication is everything you have to make your customers believe in you not just expect it. I would recommend this company for simple repairs but if it is more complicated perhaps not. Sorry.

Danni H.

5/5

Was looking for a someone local to repair my smashed laptop screen. All repaired quickly. Taj was very helpful and came to pick up and deliver my laptop. Thanks for your help

Jeff J.

1/5

Been meaning to write this review for a couple of months. He came over and didn’t fix my computer and then demanded extra money for a call out fee that he previously didn’t tell me about. Just seen he has responded and said he’d report me for harassment bcc i left a bad review. THIS MAN IS NOT TO BE TRUSTED!

Joe

5/5

Poured water in my new pc by accident and the service to fix it was extensive but done quickly and safely. Great work

beryl S.

5/5

Engineer Taj came to me and solved my desktop no signal issue very quickly and cheap, good service, very helpful, very nice, I will call again. highly recommended .

Carlie N.

5/5

Taj fixed my laptop that had been out of action for a couple of years. His service was friendly, professional, fast and efficient! He has excellent communication and even came to pick my laptop up and drop it off at my home. Would highly recommend, thank you 😊

Kazi M. A.

5/5

Thank you, Mr Engineer Taj. You did an excellent job repairing my computer, and I am extremely satisfied with the result. Honestly, I had taken it to several experts before, but none were able to fix it properly. Your work stood out, and I truly appreciate your skill and dedication. Thank you again.

Elizabeth R.

5/5

Great service ! Sorted everything for me updated windows 10 to 11 as it is going to expired soon even not supporting windows 11 . He has vast technical knowledge how to upgrade unsupported PC. I'm so much happier as I do not need to buy another computer.Highly recommended .

Christian L.

1/5

I had an extremely bad experience with this guy. If I could give a rate of "MINUS 5" I would. First of all the business address is the address of an Indian restaurant. I know this because I went looking for my laptop as I was worried by the bad communication. He is extremely pushy to ask for money but can't communicate to explain what is going on. As another client said, the guy just comes to pick up your laptop (£50) from your home and send it to shops for repairs. So he is only subcontracting to other shops and take his pay cut on the payments. On top of these £50 he will charge you a price of repair so it is not discounted... He came home and removed a piece of my laptop... I saw it and I asked him to put EVERYTHING BACK TO PLACE. BEFORE he returned the laptop he told me that EVERYTHING was back to place and that he was going to SEND ME A PICTURE before closing the laptop. When he gave me back the laptop WITHOUT sending me THE PICTURE OF MY MOTHERBOARD , I told him that I will have to open the laptop to CHECK, then he called me to say that HE DIDN'T put the piece back. So HE IS A LIAR as if I didn't say that I was going to check he would have left me believe otherwise. I was going overseas for 3 MONTHS, I told him that on day 1 and still he asked me if I could wait 3 MONTHS to be back before he puts the piece back. I asked him if he was going to replace my laptop if it burns with overheat. Then he came early next day to put the piece back. I highly NOT RECOMMEND THIS SERVICE. You are much better to go to LOCAL REPAIR SHOPS. PLEASE READ ALL THE NEGATIVE REVIEWS. Lost of positive reviews can be fake or friends or etc... I ADD EXTRA COMMENTS FOLLOWING THE COMMENT OF THE OWNER. I clicked OK BEFORE I knew that SOMETHING WAS MISSING. You rushed for confirmation KNOWING THAT A PIECE WAS MISSING.

Nick S.

3/5

Although I had a broken laptop and no longer was able to access my hard drive and on this Taj delivered. I now have a working laptop and have access to my files. This is what I paid him to deliver on. I have to agree that communication could be much better and if there is a negative this is it. The impression I got from the outset was this was going to be a few days but it ended up being 2 weeks. That is ok as I suppose the damage was worse that originally anticipated there was very little communication on what the end product would look like. I started with an Envy and ended up with an Elitebook. The keyboard is completely different and my original charger no longer works but" hey ho" I will figure that out. What bothers me is this came as a surprise. I was not warned of this. He expects you to trust him but in a big town trust is not automatic and relies on clear communication at all times. Before you make changes you need to explain exactly why you are making the changes and give the customer the option to take back the broken product rather than just ask for more money. The original quote doubled and I just have to trust this was my only option. The other thing that matters is timing. If you say you are returning something at 7pm don't show up at ten past five so I have to rush home from work. This was inconvenient and no apology was made. I was stressed hot and bothered. Not the best time to ask me for a review before I have even had a chance to switch the computer on and recover the hard drive. Communication is everything you have to make your customers believe in you not just expect it. I would recommend this company for simple repairs but if it is more complicated perhaps not. Sorry.

Danni H.

5/5

Was looking for a someone local to repair my smashed laptop screen. All repaired quickly. Taj was very helpful and came to pick up and deliver my laptop. Thanks for your help