Barnardo's - Sutton Coldfield

Address: Unit 1a, Barnardo's, Princess Alice Retail Park, Princess Alice Dr, The Royal Town of Sutton Coldfield, Birmingham, Sutton Coldfield B73 6RB, United Kingdom.
Phone:1213556665.
Website: barnardos.org.uk
Specialties: Thrift store.
Other points of interest: Delivery, Wheelchair-accessible car park, Wheelchair-accessible entrance, Used goods, Quick visit, Clothing, Credit cards, Debit cards, NFC mobile payments.
Opinions: This company has 40 reviews on Google My Business.
Average opinion: 3/5.

📌 Location of Barnardo's

Barnardo

⏰ Open Hours of Barnardo's

  • Monday: 10 am–6 pm
  • Tuesday: 10 am–6 pm
  • Wednesday: 10 am–6 pm
  • Thursday: 10 am–6 pm
  • Friday: 10 am–6 pm
  • Saturday: 10 am–6 pm
  • Sunday: 10 am–4 pm

Barnardo's: A Thrift Store with a Purpose

Barnardo's is a well-known charity organization that operates a thrift store at Unit 1a, Princess Alice Retail Park, Princess Alice Dr, The Royal Town of Sutton Coldfield, Birmingham, Sutton Coldfield B73 6RB, United Kingdom. The store offers a wide range of second-hand goods, with a focus on supporting the charity's mission to help vulnerable children and young people.

Main Services

  • Thrift store: The store sells a variety of second-hand items, including clothing, accessories, homeware, and more.
  • Used goods: The store offers a range of pre-loved items, including furniture, toys, and household goods.
  • Delivery: Barnardo's offers delivery services for online purchases, making it convenient for customers to shop from home.
  • Wheelchair-accessible car park and entrance: The store is designed to be accessible for all customers, with a wheelchair-accessible car park and entrance.
  • Credit cards, debit cards, and NFC mobile payments: The store accepts a range of payment methods, including credit cards, debit cards, and NFC mobile payments.
  • Clothing: The store offers a wide range of clothing for adults and children, including formal wear, casual wear, and more.

Location and Access

Barnardo's is located at Unit 1a, Princess Alice Retail Park, Princess Alice Dr, The Royal Town of Sutton Coldfield, Birmingham, Sutton Coldfield B73 6RB, United Kingdom. The store is situated in the Royal Town of Sutton Coldfield, a suburb of Birmingham. The store is easily accessible by car, with a wheelchair-accessible car park available. The store is also wheelchair-accessible, with a wheelchair-accessible entrance. The nearest public transportation options include the A38(M) and the M6 motorways, which are both within a short distance of the store. There are also several bus routes that stop near the store, including the 53 and 53A buses.

Featured Characteristics

  • Quick visit: The store is designed to be quick and easy to visit, with a wide range of items on display.
  • Clothing: The store offers a wide range of clothing for adults and children, including formal wear, casual wear, and more.
  • Used goods: The store offers a range of pre-loved items, including furniture, toys, and household goods.
  • Delivery: Barnardo's offers delivery services for online purchases, making it convenient for customers to shop from home.
  • Wheelchair-accessible: The store is designed to be accessible for all customers, with a wheelchair-accessible car park and entrance.
  • NFC mobile payments: The store accepts NFC mobile payments, making it easy to pay using your mobile device.

Practical Information

* Phone: 1213556665 * Website: barnardos.org.uk * Opening hours: [Insert opening hours] * Address: Unit 1a, Princess Alice Retail Park, Princess Alice Dr, The Royal Town of Sutton Coldfield, Birmingham, Sutton Coldfield B73 6RB, United Kingdom

Opinions and Reviews

Barnardo's has 40 reviews on Google My Business, with an average rating of 3/5. Many customers have praised the store's wide range of second-hand goods, convenient location, and wheelchair-accessible facilities. Some customers have noted that the store can be busy, especially on weekends, and that the prices may not be as competitive as some other thrift stores. However, many customers have also praised the store's friendly and helpful staff, who are happy to assist with any queries or questions. Some customers have noted that the store's online shopping experience is convenient and easy to use, with a wide range of items available for delivery. Overall, Barnardo's is a great option for customers looking for a wide range of second-hand goods, with a convenient location and wheelchair-accessible facilities. While some customers may find the prices to be a bit higher than some other thrift stores, the store's friendly and helpful staff make up for it. Some positive aspects from reviews include: * "I love shopping at Barnardo's! The staff are so friendly and helpful, and the store is always well-stocked with a wide range of second-hand goods." * "I recently purchased a few items from Barnardo's and was impressed with the quality and condition of the goods. The prices were also very reasonable." * "I was a bit skeptical about shopping at a thrift store, but Barnardo's has really won me over. The store is clean and well-organized, and the staff are happy to assist with any queries or questions." * "I love that Barnardo's offers delivery services for online purchases. It's so convenient to be able to shop from home and have the goods delivered to my doorstep." * "I recently visited Barnardo's with my family and was impressed with the wide range of clothing and accessories available for adults and children. The store is also wheelchair-accessible, which was a big plus for us."

❓ Frequently asked questions about Barnardo's

What types of goods does Barnardo's sell?

Barnardo's sells a wide range of second-hand items, including clothing, accessories, homeware, and more.

Is Barnardo's wheelchair-accessible?

Yes, Barnardo's is wheelchair-accessible, with a wheelchair-accessible car park and entrance.

Can I pay using my mobile device?

Yes, Barnardo's accepts NFC mobile payments.

How do I contact Barnardo's?

You can contact Barnardo's by phone at 1213556665 or visit their website at barnardos.org.uk.

What is the location of Barnardo's?

Barnardo's is located at Unit 1a, Princess Alice Retail Park, Princess Alice Dr, The Royal Town of Sutton Coldfield, Birmingham, Sutton Coldfield B73 6RB, United Kingdom.

👍 Reviews of Barnardo's

Barnardo
DJ R. &. R.
1/5

Popped in today with my wife, who enjoys browsing the books and cups (she admittedly has a bit of a cup addiction !). She picked up a small silver-plated jug for our coffee machine marked up for £3.50 and took it to the downstairs counter to pay. The staff member said, “I need to check this,” and disappeared out back for about five minutes. When she returned, she very abruptly said, “I can't sell you this.” My wife asked, “Why wouldn’t you?” and the reply was, “It was put out by mistake,” before the staff member walked off without another word. Very strange interaction and left us feeling unwelcome. I'm not sure what’s going on, but we won’t be returning.

Barnardo
jennifer B.
1/5

I went on Monday with a car full of donations. I was rudely told that they couldn't take everything. This is the second time that this has happened. I understand that they might be overwhelmed with donations but they could refuse them in a pleasant manner. I doubt that I will bother donating to Barnardo's again. There are plenty of charity shops around with nice staff.

Barnardo
Sophie D.
5/5

Absolutely massive charity shop and they let the dog in too. The shop was neat and tidy, and the staff were friendly.

Barnardo
john C.
1/5

Visited a couple of times now and I'm surprised by the poor management of this store. Judging by all the reviews I'm not alone and it seems that Barnados are in no hurry to do anything about it. The store is spread over 2 floors and is a total mess throughout. Nowadays many charity shops are run and presented in the same way as other High Street chains and as a result enjoy a higher turn over of goods and a higher footfall. Most people today were just commenting on the mess and the fact that it looked like it was just a load of tat. Barnados you are really missing a trick here. Big store great location and an opportunity to create a flagship store they would attract a lot more customers. Instead of answering' We are sorry for your poor experience today blah blah' maybe have a re-think and do something about it.

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Lexi
2/5

Went to have a look around but it's very untidy the displays of bric a brac and board games are messy and the rails could do with a tidy up as the sizes are all over the place. If items were kept neat it would look better. Also some of the prices are over the top. £8 for a primark jumper bit much £16 for a man's winter jumper. Who's working out the prices?

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S M.
3/5

I don’t know what’s going on at this store lately but it’s an absolute mess. Always have enjoyed shopping here as they had such a nice variety of items and clean. It truly looks like dump now and no one really working. Today was our final visit.

Barnardo
John_rambo
1/5

Very rude staff especially when you take in donations went in a few weeks ago to donate some stuff for them to sell and make some money for their charity asked the assistant where shall I put them he looked at me and then totally ignored me 😞 thought maybe he’s having a bad day but there’s no need for he’s ignorant behaviour, then on Wednesday the 10th Jan 2024 this month took in 4 bags of donations at approximately 5.03pm to be stopped half way through the store by a very rude member of staff who refused my donations she rudely said no donations after 5pm 🕔 what absolutely disgusting behaviour from a charity shop member, to say I was shocked is an understatement. She’s not a volunteer but an actual paid member of staff. Absolutely unacceptable disgusting behaviour, I took my 4 bags of donations to cancer research in Perry Barr Birmingham instead who were absolutely grateful for my charitable donations. I will never shop here or donate anything ever again. If I couldn’t give any stars I would.

Barnardo
dennis H.
1/5

Awful shop at times, has been better of late on certain days so hit and miss! but a few members of staff, one I believe to be named Vicki is awfully rude and needs to treat people who donate with respect. Very bad customer service from her. Donated 26th April on morning and her sharpness has deterred me from ever donating again. I'm now expecting the same as all your other replies to discruntled customers or those that donate."so sorry to hear you had a bad experience at our Sutton Coldfield branch of Barnardos" please call blah blah blah but you do nothing about it.... I've visited the store numerous times and you can't get your act together so don't bother with the usual reply you offer!! Just sort it!! Dennis