Hertz Car Hire - Taunton - Taunton Railway Station - Taunton

Hertz Car Hire - Taunton - Taunton Railway Station

Nestled in the heart of Somerset, Hertz Car Hire - Taunton - Taunton Railway Station offers a convenient and comprehensive range of car rental services. Situated at Unit 2, Engineers Workshop, Station Approach North, Taunton TA1 1QP, United Kingdom, this branch is perfectly positioned to serve both local residents and visitors exploring the region.

Main Services

• Vehicle Rental: Hertz offers a wide fleet of vehicles to cater to diverse needs, from compact cars to spacious SUVs and luxury models. Their collection includes popular makes such as Ford, Volkswagen, and Nissan, ensuring a reliable and comfortable driving experience.
• One-Way Rentals: If you're planning a road trip, Hertz allows you to pick up a car in Taunton and drop it off at another participating location, providing flexibility to explore at your leisure.
• 24/7 Roadside Assistance: Hertz provides round-the-clock support in case of emergencies or breakdowns, giving customers peace of mind during their journey.
• GPS Rental: Stay on track with Hertz's GPS navigation systems, available for rent to help you navigate the region's roads with ease.
• Child Seats: For families traveling with young children, Hertz offers child seats and boosters for rent, ensuring safety and comfort during the journey.

Location and Access

The Taunton Railway Station branch is conveniently located just a short walk from Taunton Railway Station, making it an ideal pick-up point for travelers arriving by train. The branch is also easily accessible by car, situated near the M5 motorway, ensuring quick connections to major routes.

For those driving, there is a wheelchair-accessible car park adjacent to the branch, and the entrance is also wheelchair-accessible, ensuring accessibility for all customers.

Featured Characteristics

• Hertz Gold Plus Rewards: Hertz's loyalty program allows frequent renters to earn points and benefits, including faster rentals and upgrades.
• Hertz NeverLost: Hertz's proprietary GPS system, NeverLost, offers turn-by-turn navigation, points of interest, and real-time traffic updates, ensuring a stress-free driving experience.
• Credit and Debit Card Payments: Hertz accepts various payment methods, including major credit and debit cards, as well as NFC mobile payments for added convenience.

Practical Information

• Opening Hours: The branch is open Monday to Friday from 8:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.
• Contact Information: You can reach the branch by phone at 1823240058 or visit their website at hertz.co.uk.

Positive Aspects from Reviews

Customers praise Hertz Car Hire - Taunton - Taunton Railway Station for its excellent service, competitive prices, and the friendliness of the staff. Notably, Simon, an employee at the branch, has been recognized for his exceptional customer service, with one reviewer stating, "Simon has been wonderful in helping me and my friends out. Best Hertz branch because of him." Another customer highlighted the branch's flexibility in accommodating their needs, noting that they "did an extension no problem."

With an average rating of 4.1/5 from 52 reviews on Google My Business, Hertz Car Hire - Taunton - Taunton Railway Station demonstrates a strong commitment to customer satisfaction. Its convenient location, comprehensive services, and dedication to providing excellent service make it an excellent choice for car rental needs in Taunton and the surrounding area.

❓ Frequently asked questions about Hertz Car Hire - Taunton - Taunton Railway Station

👍 Reviews of Hertz Car Hire - Taunton - Taunton Railway Station

Crispin S.

5/5

What fantastic service – and good prices and I absolutely love the car, they did an extension no problem and the gentleman behind the counter is a superstar and extremely friendly and would not hesitate to recommend!

Joana L.

5/5

Simon has been wonderful in helping me and my friends out in getting a car. Our trip would not have played out well without him! Best Hertz branch because of him 🙌🏼

Yao Z.

5/5

I've had friends say thing about hertz and stories of bad experiences, but as all things one must try! And I wasn't disappointed. I've rented a family size car for a very good price, Simon explained everything of how the rental works from the beginning to the return, I'm very pleased with the service I've received! Will return for future holiday rentals 😁

Ger O.

5/5

Great customer service! It's so lovely to start a holiday with a happy smiley face, they even changed the car model to my preference on the day. They also sorted a major issue I had with Hertz online prior to my arrival. These guys are great, booking in and checking out was seamless!

Alba W.

5/5

Fantastic service and customer care, Simon was brilliant and couldn’t have been more kind and understanding. Convenient location for hire, just walk round the back of the train station, hired two vehicles and both did the job brilliantly. Highly recommend.

Rob

1/5

BEWARE..... at this Franchise location. .. Terrible experience Returned car on time directly to the Hertz Manager (Simon) at Taunton branch, however after we left he delayed entering return details into system until over 1 hour 15 after we left. This then registered as late return incurring extra days rental and our 3 days rental was automatically charged at a very expensive rate (not the rate as previously booked) . Our £123 reservation was then charged at £402 with added dispute over fuel charge. We are very regular Hertz Gold members and have never encountered such poor service at a Hertz location Ensure you get signed documentation for full tank of fuel when you return. In our case they tried to charge £68 when we had returned full of fuel. Our mistake was to trust the Branch Manager...... Never again. The same Manager (Simon) could not have been more unhelpful..... This same manager (Simon) was totally unhelpful and uninterested when we returned in person to query the situation. His only suggestion was to contact Head Office. I would NEVER rent from this location ever again... Head Office did refund when I raised the complaint with them.

Zach D.

5/5

A great experience - Simon, the manager could not have been more helpful, and allowed us to leave a couple of cases in the office for security while we met friends in the town for a couple of hours before the rental started. Excellent, clean low mileage car and easy check in. As far as I could see, Hertz is the only rental company at the station, so very convenient if you are coming by train from London or elsewhere. Highly recommended !

Jon C.

1/5

Absolutely awful experience. Firstly was rushed out of the door as it was 3pm on a Friday and clearly that means customer's can sort themselves out. Secondly the standard of the van = complete rubbish. Wasn't even cleaned (during a pandemic). There was a crack on the windscreen 40cm long, and I couldn't ask anyone about it because they had gone home. Then they charged me £20 for fuel, even though I left them with more than they gave me. Avoid this place at all costs. Horrible experience and they do not deserve your business.