Mercy In Action

Address: 27 High St, Benson, Wallingford OX10 6RP, United Kingdom.
Phone:1491598054.
Website: mercyinaction.org.uk
Specialties: Second hand store.
Other points of interest: Delivery, Wheelchair-accessible entrance, Used goods, Quick visit, Credit cards, Debit cards, NFC mobile payments.
Opinions: This company has 11 reviews on Google My Business.
Average opinion: 3.7/5.

Contact

Open today until 17:00.

Monday: 09:30–17:00
Tuesday: 09:30–17:00
Wednesday: 09:30–17:00
Thursday: 09:30–17:00
Friday: 09:30–17:00
Saturday: 09:30–17:00
Sunday: 11:00–16:00

Tucked away in the picturesque town of Benson, nestled in the heart of Oxfordshire, lies a beacon of charity and community spirit – Mercy In Action. Situated at 27 High Street, this unassuming yet pivotal establishment has been serving the local community and beyond since 1992, transforming pre-loved items into lifelines for those in need, both locally and internationally.

Second Hand Store: At the core of Mercy In Action's operations is its second-hand store, a treasure trove of gently used items waiting for a new home. From clothing and footwear to household goods and bric-a-brac, every visit promises a unique shopping experience.
Donation Centre: The charity welcomes donations of clean, good-quality items that can be sold in their store or sent to their partners overseas. Each donation contributes directly to their mission of supporting vulnerable communities both at home and abroad.
Fundraising: Mercy In Action organizes various fundraising events throughout the year, from coffee mornings and craft fairs to sponsored challenges. These events not only raise vital funds but also bring the community together in a spirit of unity and generosity.
International Aid: A significant portion of the funds raised and items donated go towards supporting Mercy In Action's international partners. They provide relief and development aid to communities in need, focusing on education, healthcare, and community development projects.

Mercy In Action's prime location on Benson's High Street means it's easily accessible by both residents and visitors alike. The store is just a short walk from the village's main car park, and several bus routes serve the area, with stops conveniently located nearby. For those traveling by car, the charity offers a small car park at the rear of the store, accessed via a narrow lane leading off the High Street. Alternatively, ample public parking can be found in the nearby village car park. The store itself is situated on a single level, making it fully accessible for wheelchair users and those with mobility impairments. The entrance features a ramp, and the interior layout is spacious and well-organized, ensuring easy navigation for all visitors.

Wheelchair-accessible Entrance: Mercy In Action ensures that its store is accessible to everyone, with a ramp leading to the entrance and a spacious interior layout.
Used Goods: The store specializes in selling used goods, offering customers the opportunity to purchase high-quality items at a fraction of their original cost, while also helping to reduce waste and support a worthy cause.
Quick Visit: Despite its extensive range of products, the store's organized layout and dedicated volunteer staff ensure that shopping at Mercy In Action is a quick and hassle-free experience.
Credit and Debit Cards, NFC Mobile Payments: To make shopping as convenient as possible, the charity accepts a range of payment methods, including credit and debit cards, as well as contactless mobile payments.

Mercy In Action is open six days a week, from Monday to Saturday, with extended opening hours on Thursdays to accommodate those with busy schedules. The store's dedicated team of volunteers ensures that there's always someone on hand to assist customers and provide expert advice on their wide range of products. With an average rating of 3.7/5 from 11 reviews on Google My Business, Mercy In Action has clearly made a positive impact on the local community. Customers have praised the store's "wonderful selection of items at great prices" and the "friendly, helpful staff." The charity's commitment to supporting both local and international communities has also been commended, with one reviewer noting, "It's great to know that my donations and purchases are making a real difference." Another recurring theme in the reviews is the store's cleanliness and organization, with customers appreciating the effort made to ensure a pleasant shopping experience. One reviewer even commented, "You'd be hard-pressed to find a charity shop this well-run and well-stocked." In conclusion, Mercy In Action at 27 High Street, Benson, is more than just a second-hand store – it's a vital hub of community support and engagement. By transforming pre-loved items into lifelines for those in need, both locally and internationally, this unassuming charity is making a tangible difference, one sale at a time. So, whether you're looking to donate, volunteer, or simply shop for a cause, Mercy In Action welcomes you to be a part of their mission to bring hope and help to those who need it most.

More businesses in Wallingford

The store sells a variety of gently used items; including clothing; footwear; household goods; and bric-a-brac.

Yes; the charity welcomes donations of clean; good-quality items that can be sold in their store or sent to their partners overseas.

Yes; the store has a wheelchair-accessible entrance with a ramp and a spacious interior layout.

The store accepts credit and debit cards; as well as NFC mobile payments.

Yes; there is a small car park at the rear of the store and ample public parking in the nearby village car park.

1/5

Drove over from a neighbouring village specifically to donate a couple of bags of valuable clothes, the car park is a bit of a nightmare as there's only a few spaces and people park anywhere they can fit a car in so even just driving through is tricky. Then was (quite rudely) told that donations are not accepted at the end of the day (still 10 minutes before closing) and it was impossible to leave it for anyone in the morning. Certainly won't be trying again after that.

2/5

It's got a lot more expensive recently. Not much selection of toys often priced up close to brand new prices

2/5

As a student on a small income I try to save money by buying most of my clothes in charity shops, but this shop has horrendously high prices eg. £75 for an old woollen coat with moth damage that should really be scrapped! It is more like an expensive boutique! Who is it for? It’s honestly cheaper to buy some of the same clothes new in designer outlet stores! Please people take note of the condition and the fact that these were donated to you, don’t be greedy! Im all for giving to charity but I don’t want to be ripped off! Some charity shops like this one have got carried away with unrealistic pricing and as a result priced out people on a low income and students like me and only cater to the well off weekend shoppers who want to feel virtuous and fashionable by patronising them. What a shame. Two stars for a polite assistant. 🤷‍♀️

5/5

Superb boutique charity shop. Amazing stock and displays. Great staff who work really hard. A great asset to Benson. Always busy as fabulous bargains. I visit a lot xx

5/5

Great deals on really good items from clothing to collectables . Fabulous friendly helpful staff too. All round wonderful customer experience. Really worth a visit. You will be seriously surprised as to what you can find here ! I will keep going back too!

2/5

Donated items, and thankfully they were accepting items. When I came in after calling I was spoken to rudely / hostile shop assistant and didn’t feel welcome. I won’t be going back as I felt uncomfortable. Very disappointing considering this is a charity.

5/5

Staff seem really nice. Carolina was very friendly and helpful

4/5

A well run charity shop . Always worth a browse.

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